norisbank Review Germany: Pricing, Cards & more [2024]

norisbank: The most important facts in brief

About norisbank

Norisbank is a German bank that offers its customers financial solutions tailored to their individual needs. With over 9,000 ATMs across Germany and convenient phone and online banking services, Norisbank helps its customers manage their finances easily. It also offers free checking accounts and credit cards with first-class offers at favorable terms.

Based in Berlin, Norisbank has been serving its customers with innovative spirit and commitment since 1991. As a fully digitalized bank, it has developed a range of banking products that allow you to manage your money securely at all times. In addition to traditional banking services such as transfers and payments, Norisbank also offers great ways to save and invest your money.

Thanks to state-of-the-art security measures such as cutting-edge encryption, fraud detection algorithms, and two-factor authentication procedures, customers can rest assured that their data is protected from cyber threats. Norisbank also ensures that all relevant laws are strictly adhered to in order to protect the privacy of its customers and ensure that their funds are safe at all times.

To get the most out of your savings or investments, Norisbank also offers personalized advice based on more than 30 years of market experience. Their expert team of advisors will help you develop a strategy tailored to your goals, so you can maximize your returns without sacrificing security.

Norisbank puts customer satisfaction first. That’s why it does everything it can to help you as much as possible. From responding quickly to inquiries or complaints via email or phone to offering additional services like budgeting tools or overdraft protection plans, you can always count on our friendly staff for help!

Mobile banking

Norisbank offers its customers a comprehensive checking account that they can access through its apps and mobile payment options. Customers have the option to access their account using Apple Pay, Google Pay, an Android app and an iOS app. This allows them to conveniently manage their finances from anywhere they have internet access.

The apps also feature intuitive user interfaces that make it easy for customers to check their account balances and make payments. With these diverse payment options, norisbank makes it easier than ever for its customers to stay in control of their finances and keep track of their spending.

Mobile banking criteria	Score
Apple Pay	✅	2,5/2,5
Google Pay	✅	2,5/2,5
Android App	✅	2,5/2,5
iOS App	✅	2,5/2,5
Total	10/10

Account management fees

Norisbank offers a current account with free account management if certain conditions are met. These include having a monthly cash inflow of at least €500 or being under 21 years old. If these conditions are not met, the account maintenance fees are €3.90 per month.

If customers opt for the top current account, they can benefit from free account management if they actively use it. However, for those who prefer more features, there is the Girokonto Plus, where the account management fee is €7.90 per month.

At norisbank, customers can enjoy the convenience of having their checking account either free of charge or at a favorable rate, depending on their individual needs and preferences.

Account management fee criteria	Rating
free of charge with conditions	✅	7,5/7,5
free of charge without conditions	❌	0/10
Total	7,5/10

Withdraw cash abroad

the norisbank current account offers a great feature for customers who want to withdraw cash abroad: free cash withdrawals! With this account, customers can withdraw cash from all MasterCard ATMs worldwide without incurring any fees.

However, there are some restrictions – free cash withdrawals are not possible if you use the girocard. Nevertheless, the convenience of free cash withdrawals abroad is a big plus for norisbank customers.

Withdraw cash abroad criterion	Rating
Withdraw cash abroad free of charge	✅	7,5/7,5
Total:	15/15

Withdrawing cash domestically

At norisbank, customers can use their girocard to withdraw cash free of charge in Germany. Free cash withdrawals are possible at all Cash Group ATMs and at 1,300 participating Shell service stations throughout Germany.

Unfortunately, customers cannot use their credit card to make free cash withdrawals in Germany.

Withdraw cash domestically Criterion	Score
Free cash withdrawals domestically	✅	7,5/7,5
Total:	15/15

Depositing cash

The norisbank checking account offers customers the convenient option of depositing cash free of charge. This is made possible by Deutsche Bank’s deposit machines, which can be found throughout Germany. Customers can deposit their cash into their norisbank checking account without incurring any additional costs.

The process is designed to be simple and fast, and customers can make deposits within a few minutes. What’s more, the money is available in the norisbank account immediately after the deposit. This allows customers to access their money quickly and manage their finances efficiently.

Cash deposit criterion	Score
Deposit cash free of charge	✅	2,5/2,5
Total:	2,5/2,5

Cards

The norisbank checking account offers its customers two types of cards that they can use for their banking transactions: a girocard and a credit card. The girocard is free of charge and can be used for cashless payments both online and in stationary retail outlets in Germany.

Furthermore, it can be used to withdraw cash from ATMs without incurring additional fees. The norisbank credit card is a Mastercard, which means that customers have access to many different international merchants where they can use their Mastercard as a means of payment.

Also, this card has €0 per year in fees, so you don’t have to worry about expensive fees when you want to use it. No matter which card you choose, norisbank will make sure you have all the features and benefits you need for your everyday banking.

Card Criteria	Rating
Free girocard	✅	15/15
Free credit card	❌	0/15
Total:	15/15 (max. 15 points)

Additional products

The norisbank checking account offers its customers a variety of additional products. For example, there is a free call money account where customers can save their money without incurring any fees.

Customers also get a free securities account and an overdraft facility. This means they can invest in stocks and bonds while also being able to borrow money from the bank up to an agreed limit.

Additional products criteria	Score
Free overnight deposit account	✅	1,25/1,25
Free deposit account	✅	1,25/1,25
Overdraft facility	✅	5/5
Total:	7,5/7,5

Functions

The norisbank checking account offers customers a number of convenient features and functions. With real-time transfers, users can send and receive money quickly and securely, without much hassle. The bank also offers an account switching service that allows customers to easily switch their existing accounts to the norisbank platform without interrupting their financial transactions.

There is also a free joint account that allows two or more people to open a joint account. This is particularly useful for couples or families who want to manage their finances from one place.

Norisbank does not offer sub-accounts, which customers can use to set up separate accounts for specific expenses such as rent, bills or insurance payments.

Features-Krterien	Score
Real-time transfers	✅	2,5/2,5
Subaccounts	❌	0/5
Joint account	✅	2,5/2,5
Bill of exchange service	✅	1,25/1,25
Total:	7,5/11,25

Banking

Norisbank is a German bank that offers banking services to its customers without the need for physical branches. Customers can access norisbank’s services through various channels, including phone banking, online banking, and app banking.

Overall, norisbank offers a comprehensive range of banking options that make it easier than ever for people to manage their finances without ever having to visit a branch in person. Customers have access to fast and secure digital services that allow them to manage their money in a convenient and controlled way, wherever they want and whenever they want.

Banking Criterion	Score
Branches	❌	0/2,5
Total:	0/2,5

Negative interest

The norisbank checking account does not charge penalty interest, making it an attractive option for those looking to save on fees.

This is a great advantage for customers, as they can rest assured that no additional fees will be charged if their account balance falls below a certain amount.

Interest Criterion	Score
No custody fee (up to €100,000)	✅	1,25/1,25
Total:	1,25/1,25

Support

The norisbank checking account offers customers reliable help with all their banking questions and needs. A telephone service allows customers to quickly get in touch with a friendly staff member to ask questions and get quick answers.

Unfortunately, norisbank does not offer a live chat, but the phone support should be sufficient to help customers with any problems they may have with their account. The staff is knowledgeable, patient, and helpful, so customers can feel comfortable and confident contacting them. In addition, norisbank representatives can guide customers on the phone through all the steps necessary to resolve problems quickly and easily.

Support Criteria	Score
Telephone	✅	5/5
Live chat	❌	0/2,5
Total:	5/7,5

Sustainability

There are currently no known sustainability activities at norisbank. Although this could be interpreted as a lack of corporate social responsibility (CSR), it is important to note that the institute has not yet officially launched or announced any such initiatives.

This means that while the bank is not actively engaged in sustainability, it still has the potential to implement and promote sustainable solutions in its business operations. The lack of such activities could also indicate that the bank is just beginning to explore green transformation opportunities and invest in renewable resources and more efficient processes.

Sustainability Criterion	Score
Sustainable activities	❌	0/5
Total:	0/5

Security

The norisbank current account is highly secure and offers customers a range of features to keep their money safe. With the norisbank checking account, customers can benefit from deposit protection up to an amount of €100,000. This is due to both the statutory deposit protection of this sum and the additional 15% offered by the Deposit Protection Fund of the Association of German Banks (Bundesverband deutscher Banken e.V.).

To ensure maximum security for online payments, norisbank also offers 3D Secure. There is also 2-factor authentication for additional security when accessing or managing accounts.

All these measures ensure that customer funds are safe and secure at all times. In addition, norisbank offers regular updates and notifications so that customers are always informed about their account status and suspicious activities can be quickly identified and dealt with.

Security criteria	Rating
Deposit protection	✅	5/5
3D Secure for online payments	✅	2,5/2,5
2-factor authentication	✅	2,5/2,5
Total:	10/10

Bonuses

The norisbank current account offers its customers a generous welcome bonus of €50. This bonus serves as an incentive for new customers to open an account with norisbank and is credited directly to the account.

In addition, the current account does not offer a cashback rewards program. Although this could be seen as a limitation, it offers simple and straightforward banking without additional fees or rewards. Moreover, the simple financial transactions associated with this checking account make it an attractive choice for those who want to manage their finances quickly and efficiently.

Premium Criteria	Score
Welcome bonus	✅	1,25/1,25
Cashback	❌	0/1,25
Total:	1,25/2,5

Conclusion: All ratings at a glance

Criterion	Rating
Mobile Banking	10/10
Apple Pay	✅	2,5/2,5
Google Pay	✅	2,5/2,5
Android App	✅	2,5/2,5
iOS App	✅	2,5/2,5
Account management fees	7,5/10
free of charge with conditions	✅	7,5/7,5
free of charge without conditions	❌	0/10
Withdraw cash	15/15
Withdraw cash free of charge domestically	✅	7,5/7,5
Withdraw cash abroad free of charge	✅	7,5/7,5
Deposit cash	2,5/2,5
Deposit cash free of charge	✅	2,5/2,5
Cards	15/15
Free girocard	✅	15/7,5
Free credit card	❌	0/7,5
Additional products	7,5/7,5
Free overnight deposit account	✅	1,25/1,25
Free deposit account	✅	1,25/1,25
Overdraft facility	✅	5/5
Functions	7,5/11,25
Real-time transfers	✅	2,5/2,5
Subaccounts	❌	0/5
Joint account	✅	2,5/2,5
Bill of exchange service	✅	1,25/1,25
Banking	0/2,5
Branches	❌	0/2,5
Interest	1,25/1,25
No custody fee (up to €100,000)	✅	1,25/1,25
Support	5/7,5
Telephone	✅	5/5
Live chat	❌	0/2,5
Sustainability	0/5
Sustainable activities	❌	0/5
Safety	10/10
Deposit insurance	✅	5/5
3D Secure for online payments	✅	2,5/2,5
2-factor authentication	✅	2,5/2,5
Premiums	1,25/2,5
Welcome bonus	✅	1,25/1,25
Cashback	❌	0/1,25
Total	80/100
Rating	4 from 5

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